Privacy Policy

Effective Date: January 19th, 2025

At Sincere Farewells (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect information in the following ways:

a. Personal Information You Provide

When you use our website or purchase products, we may collect the following personal information:

• Contact Information: such as your name, email address, phone number, and shipping address.

• Payment Information: such as credit card details or billing information.

• Order Details: including the items you purchase, shipping information, and payment transactions.

• Account Information: if you create an account on our site, we may collect additional information such as username and password.

b. Information Automatically Collected

We may also automatically collect certain information about your device and usage of our website through cookies, web beacons, and similar technologies, such as:

• Device Information: IP address, browser type, operating system, and device type.

• Usage Data: information on how you navigate and interact with our website (e.g., pages visited, time spent on pages, etc.).

• Cookies and Tracking Technologies: we use cookies to improve user experience, analyze trends, and administer the website. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some parts of the site may not function properly without them.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process and Fulfill Orders: including shipping, billing, and customer service.

• To Improve Our Website: by personalizing your experience, enhancing navigation, and improving functionality.

• To Communicate with You: including sending order confirmations, shipping updates, promotional offers (if you opt-in), and customer service responses.

• To Process Payments: ensuring the safe and secure processing of payments.

• To Comply with Legal Obligations: such as record-keeping and responding to lawful requests from authorities.

• For Marketing and Advertising: to provide targeted advertisements, promotions, and other marketing communications (with your consent, where applicable).

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information, including:

• Encryption: we use secure socket layer (SSL) encryption to protect sensitive data transmitted online, such as payment details.

• Access Control: only authorized personnel have access to your personal information.

• Regular Monitoring: we monitor our systems for any unauthorized access or breaches.

Despite our best efforts, no system is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the protection of your personal information.

4. Sharing Your Information

We may share your personal information with the following parties:

• Service Providers: to help us operate our website, process transactions, and fulfill orders (e.g., payment processors, shipping companies, IT support).

• Legal Requirements: if required by law, we may disclose your personal information to comply with legal obligations, protect our rights, or prevent fraud.

• Business Transfers: if we undergo a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can update or correct your personal information.

• Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., for legal compliance).

• Opt-Out of Marketing: You can opt-out of receiving promotional emails and marketing materials by following the unsubscribe instructions included in our emails or contacting us directly.

• Cookie Preferences: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the information below.

6. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Sincere Farewells, LLC

P.O. Box 250318

Milwaukee, WI 53225

Phone: (877) 595-9680

Email: Contact@SincereFarewells.com

Website: SincereFarewells.com

By using our website, you consent to the terms of this Privacy Policy